October – November 2008
 
 
 
 

An Interview with Scott Hooten, Imulus

www.imulus.com
 
 
 

AOD:
How did Imulus come together?

SCOTT HOOTEN:
John Skufca, George Morris, and myself worked for a large interactive agency called Refinery. In 2002, Refinery closed the Boulder, Colorado office and we formed Imulus a few weeks later. Refinery was later sold to G2 Interactive. Looking back it was the best thing that could have happened because we found out quickly that we worked very well together and have grown the business at a steady pace – even in a challenging economy.

 
 
  Rocky Mountain Institute: Built Environment Team

Interactive design and application development for the RMI Built Environment Team's consulting and research.

www.bet.rmi.org
 
 
AOD:
How did you come up with the name and branding for your company?

SCOTT HOOTEN:
We looked at tons of names. The most challenging part was finding a nice URL that wasn't taken already. In brainstorming and playing with various concepts and words, I happened upon the word stimulus, meaning to evoke a response. Seeing how that is the prime objective of a lot of design and marketing, I thought that was a good fit for what we were about. In playing around with the word, I removed the 'st' and liked how the word imulus sounded and how the letter forms worked together. And then it passed the final test, the URL was available!
 
 
  Colorado Space Coalition

Interactive design and CMS for this group that supports the development of the space industry in Colorado.

www.spacecolorado.com
 
 
AOD:
How many people work at Imulus? What do you look for in potential recruits?

SCOTT HOOTEN:
There are nine of us including the owners. We have a very rigorous hiring process because we are very careful about making sure that whoever we hire is a great fit for our company culture. Being a small and very collaborative group it is crucial that everyone works together well. After an initial screening of resumes qualified applicants are called in for initial interviews with a couple of the owners. If that goes well they are called in for a second interview with the entire company. Yep, everybody. To get an offer, everyone must agree. It's kinda like Survivor, you don't want to get voted off the island.
 
 
  Arnicare

Design, Flash and application development for Boiron's Arnicare consumer product site.

www.arnicare.com
 
 
AOD:
What would you say are some of the design influences for the Imulus style? Do you have a certain work method?


SCOTT HOOTEN:
I would say that we aim for clean and simple design that achieves the objectives of the project. We believe that asking the right questions up front and gathering as much information as possible will lead to the best design solution. By approaching projects in a very strategic way, the final product will be an asset for the company for a long time to come – adapting and changing as their business grows.
 
 
  Rocky Mountain Institute: MOVE Team

Interactive design and application development for the RMI MOVE Team's consulting and research.

www.move.rmi.org
 
 

AOD:
Have you ever found that your agency's "style" limits the type of clients who want to work with you? Do clients ask for you to design something in a similar vein or do they give you creative freedom?

SCOTT HOOTEN:
I wish that wasn't the case, but I'm sure it is. We have lost several jobs because we hadn't done something exactly like what they were looking for. What I try to impress upon clients is that we don't have a certain style that is used on all our projects. What we have is a process that seeks to define their objectives for the project, and design a solution that meets those objectives. For example, www.oolongtees.com and www.move.rmi.org have very different styles because they have very different audiences and objectives.

 
 
  Metro Denver EDC

The Metro Denver Economic Development Corporation needed a new site with a great design and a flexible CMS. With a custom Data Cart for site selectors and tons of great data and information for the media the site has been a huge success.

www.metrodenver.org
 
 
AOD:
Which do you think has the biggest impact on the look and feel of a project: typography, photography, illustration, interactivity, animation, or content.

SCOTT HOOTEN:
I think any of those can have a profound impact on a design. A design could be very clean and dependent upon simple typography to set a certain mood, while a great photo or illustration can really make a design. Interactive and animation can be very engaging, as well, when it fits well with the brand and messaging that you are trying to convey. I would love to say content, but beyond headlines, we find that users just don't like to read online. If I had to just pick one, I would have to go with photography. There is just a certain emotional quality to a great photo that is really unmatched.
 
 
  Smiling Moose Deli

WIth tremendous success in the Colorado Mountains, Smiling Moose is now expanding and franchising their terrific deli concept nationwide. The new site supports both customers and potential franchisees.

www.smilingmoosedeli.com
 
 
AOD:
How do you think the Web industry in the Denver area compares to other areas (SF, NYC. LA) and what advantages are there for being located there?

SCOTT HOOTEN:
While those other areas are much larger and more well known, I think the Denver area has more of a sense of community. I also think that the status of Denver's Web industry is growing as more and more companies are recognizing the technology talent pool that exists here. And lets face it, eventually both coasts are going to be under water, and at a mile high Denver is going to be sitting pretty.
 
 
  Oscillo

Imulus provided design, Flash development, application development and strategy to Boiron for their new consumer product site for Oscillo.

www.oscillo.com
 
 

AOD:
What's the biggest challenge facing your company or the industry as a whole in the months/years ahead?

SCOTT HOOTEN:
I think the biggest challenge is dealing with constant change. Technology is constantly in flux and new trends such as social networking and cloud computing are hot now, but what's next and what is a fad and what has staying power? However, while all this change can be challenging, great design and sound strategy never go out of style.
 
 
  Unicircuit

Imulus provided a design and and site structure befitting an organization of Unicircuit's stature. With printed circuit boards that are mission critical to aerospace and military applications, Unicircuit is an industry leader.

www.unicircuit.com
 
 
AOD:
What sorts of trends do you see in the overall design industry in the years ahead? Will new media still be THE part of the design field to be in?

SCOTT HOOTEN:
I think new advancements in Flash, Silverlight, and AJAX are going to make sites more interesting and act more like applications. Companies are going to continue to move their marketing and advertising efforts online and away from traditional media. Because of this, I think that interactive is definitely still the place to be. While in the past the Web has been a component of a brand and marketing strategy, as time goes on the Web is moving to the center of the strategy. All other efforts are complementary and lead to the web site where a conversation can be achieved. Old media is a one way communication channel, while the web can create a conversation and a brand experience for the user.
 
 
 
Countermind

The future is in mobile technology, and Imulus helped Countermind tell their story through a new website that helps customers understand their products and their vision.

www.countermind.com
 
 
AOD:
And, lastly. What would you be doing now if you weren’t in the Web industry?

SCOTT HOOTEN:
If I hadn't pursued my love of design, I think I would have followed my other love which is running and coaching. So, I would probably be a track coach somewhere.
 
 
  Company Links:

www.imulus.com
www.imulus.com/work/portfolio
blog.imulus.com

Recommended Books:

Designing Brand Identity by Alina Wheeler
Designing Business by Clement Mok
Bulletproof Web Design by Dan Cederholm
 
 
 
 
 
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